VOIP Phone Service
What is Voice over IP?
Voice over Internet Protocol (VoIP) technology lets you use the Internet to make and receive telephone calls.
Range of Services
VoIP is available in a wide range of services. Some basic, free VoIP services require all parties to be at their computers to make or receive calls. Others let you call from a traditional telephone handset, or even a cell phone to any other phone.
Equipment
For VoIP, you need a broadband Internet connection and an IP phone, or VoIP software on your computer. You can use a traditional phone, but you will need a VoIP adapter.
Security and Service Quality
Most consumer VoIP services use the Internet for phone calls. But many small businesses are using VoIP and unified communications on their private networks. That’s because private networks provide stronger security and service quality than the public Internet.
VoIP Versus Unified Communications
Unified communications (UC) systems offer more features and benefits than basic VoIP, yet many are still priced for small businesses. UC brings together all forms of communication, including voice, video, messaging and meetings, regardless of location, time or device. With UC, faxes, e-mail, and voicemail are all delivered to a single inbox. You can integrate your phone and customer relationship management (CRM) systems to improve your customer service, and much more.
Benefits of VoIP
VoIP and unified communications enable you to:
- Reduce travel and training costs, thanks to web and video conferencing
- Easily grow your phone system as needed
- Have one phone number ring simultaneously on multiple devices, helping employees stay connected to each other and to customers
- Reduce your phone charges
- Have a single network for voice and data, simplifying management and reducing costs
- Access your phone system’s features at home or at client offices, in airports and hotels—anywhere you’ve got a broadband connection.
- If you move from one location to another. You don’t have to have your phone service moved and wait until the service get moved.
- As long as you have an Internet Connection, the phone(s) just plug-in to the internet and you have service.
- Cool apps that make it easy to use on your computers or cell phones for making calls from the office without being at the office.
- Check your business or personal voice mails right from your cell phone, pad or computer from anywhere is the world.
- Text capabilities, Fax, Conference/Video calling and many more features that traditional phone systems do not have.
- Reduce Long distance calling cost. Because calls are made across the internet, this helps reduces your monthly cost for long distance.
